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Privacy & Cookie Policy

Casa Mediterra is owned and operated by Casa Mediterra Ltd.

Casa Mediterra values your privacy and the protection of your personal data. This privacy policy outlines what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it, and, if necessary, with whom we share it.

By visiting our website and purchasing products, you accept the practices described in this privacy policy. Your use of the website and purchases are also subject to our Terms and Conditions.

This policy may be updated from time to time. Continued use of the website after changes are posted constitutes acceptance. We comply with all relevant UK and international data protection laws, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).


1. GENERAL INFORMATION

The personal data collected through www.casamediterra.co.uk is managed by:

Casa Mediterra Ltd
Email: info@casamediterra.co.uk
(Hereinafter referred to as “Casa Mediterra”)


2. TYPES OF INFORMATION GATHERED

We collect two types of data:

Information You Provide:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • IP address

  • Payment information (processed securely by Stripe, Apple Pay, Google Pay)

  • Any other information voluntarily submitted (e.g. contact forms, newsletter signup)

Information Collected Automatically:

  • Device type, browser, operating system

  • IP address and location

  • Usage statistics, referring URLs

  • Mobile identifiers if accessing via mobile device

We also use:

  • Google Analytics

  • Facebook Pixel

  • Live chat systems

For details, see the respective privacy policies:


3. DATA RETENTION

We retain your data for as long as needed to fulfill orders, manage your account, and comply with legal obligations. Once data is no longer necessary, it is securely deleted.


4. HOW WE USE YOUR INFORMATION

We use your data to:

  • Fulfill orders and process payments

  • Communicate with you (order updates, support, promotions)

  • Improve our products and website

  • Prevent fraud and ensure website security

  • Comply with legal obligations


5. CONSENT

By interacting with our website (registering, placing an order, subscribing to emails, etc.), you consent to our data collection and usage. You can withdraw consent by contacting us directly.


6. DATA SHARING

We share your data only with trusted third parties necessary for:

  • Payment processing

  • Shipping & logistics

  • Analytics and advertising (Google, Facebook)

We do not sell or rent your personal data.

Our website is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products. Shopify stores your data on secure servers and handles it according to its Shopify Privacy Policy.


7. SMS MARKETING

By providing your phone number at checkout, you may opt in to receive SMS notifications and promotional offers. You can unsubscribe at any time by replying STOP. Standard message rates may apply.


8. DATA SECURITY

We use SSL encryption and restrict access to your data. While no system is 100% secure, we follow industry standards to protect your personal information.


9. YOUR RIGHTS

You may request to:

  • Access or delete your data

  • Correct inaccurate information

  • Object to processing

  • Withdraw consent at any time

  • File a complaint with the ICO (UK)

To exercise your rights, contact us at info@casamediterra.co.uk.


10. CHILDREN’S PRIVACY

Our website and products are intended only for users aged 18 and above. If you believe a minor has submitted data to us, please contact us for deletion.


11. THIRD-PARTY LINKS

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.


12. CONTACT US

For any questions or requests regarding your personal data or this policy:

Casa Mediterra Ltd
Email: info@casamediterra.co.uk
www.casamediterra.co.uk


Cookie Policy

This cookie policy explains how and why cookies are used on www.casamediterra.co.uk.

By using our website, you consent to the use of cookies as described below.

This Cookie Policy was last updated on 09.2025 and may be revised from time to time.


1. WHAT ARE COOKIES?

Cookies are small text files stored on your device to enhance your browsing experience. They help us remember your preferences and understand how users interact with our site.


2. COOKIE CONSENT

You can disable cookies through your browser settings at any time. However, doing so may impact site functionality.

Browser-specific instructions:


3. TYPES OF COOKIES WE USE

  • Essential Cookies: Enable core functionality like cart and checkout

  • Security Cookies: Help prevent fraud and attacks

  • Analytics Cookies: Track usage data to improve performance (e.g. Google Analytics)

  • Advertising Cookies: Personalize content and ads (e.g. Facebook Pixel)

  • Session Cookies: Keep your login active and cart persistent


4. THIRD-PARTY COOKIES

We use third-party tools and integrations such as:

  • Google Analytics

  • Facebook Pixel

  • Payment gateways (Stripe, Apple Pay, Google Pay)

These services may also store cookies according to their own policies.


5. MANAGING COOKIES

You can clear or block cookies via your browser settings at any time. For full control, adjust preferences or use private browsing modes.


6. CONTACT

Questions about our cookie usage? Contact us at:

Casa Mediterra Ltd
Email: info@casamediterra.co.uk